Manage Your Account
Your Membership Account
These links allow you to make changes to your membership account.
Replacement Card
Click here to order a replacement card.
Digital Card
Get your digital East of England member card.
Change of Address
Keep your address up to date, we'll send divi to the address we have on file.
Change Name on Account
Please attach proof of your new name, e.g. a driver’s license or marriage certificate.
Update Marketing Preferences
Use this link to change your marketing preferences and how we communicate with you.
Keep Account Open
We might have been in touch to ask if you'd like to keep your membership account.
Replacement Card
Click here to order a replacement card.
Digital Card
Get your digital East of England member card.
Change of Address
Keep your address up to date, we'll send divi to the address we have on file.
Change Name on Account
Please attach proof of your new name, e.g. a driver’s license or marriage certificate.
Update Marketing Preferences
Use this link to change your marketing preferences and how we communicate with you.
Keep Account Open
We might have been in touch to ask if you'd like to keep your membership account.
Closing Your Account
Unfortunately we can't process requests to close membership accounts online as we require a signature for our records.
If you'd like to close your membership account please use the button below to download the form. You’ll need to print, sign and return this form to:
Membership Support Team,
East of England Co-op,
Wherstead Park,
The Street
Wherstead, Ipswich
Suffolk
IP9 2BJ
Your Divi Points & Share Account
Use these options to make changes to your Divi Points & Share account
Share Account Statement
Request a share account statement (excludes divi points breakdown).
Missing Receipt
Save your receipt—redeem missed points within 30 days in-store, online, email, or post.
Withdraw Funds
Withdraw funds from your share account. Complete the form and send it back to us.
Add Funds
You can add funds to your share account via electronic transfer.
Change Divi Preferences
Change how you receive your dividend or how you choose to donate it.
Eligibility to Vote
Members eligible to vote after 6 months with £1+ in their share account.
Share Account Statement
Request a share account statement (excludes divi points breakdown).
Missing Receipt
Save your receipt—redeem missed points within 30 days in-store, online, email, or post.
Withdraw Funds
Withdraw funds from your share account. Complete the form and send it back to us.
Add Funds
You can add funds to your share account via electronic transfer.
Change Divi Preferences
Change how you receive your dividend or how you choose to donate it.
Eligibility to Vote
Members eligible to vote after 6 months with £1+ in their share account.
How to notify us that an account holder has passed away.
If you wish to notify us that an account holder has passed away, please call us on 0800 389 5354 from 8:30am to 5:00pm, Monday-Friday.
