To protect you and our colleagues, we’re following government guidance and our branches will operate behind closed doors until further notice. Our team are still working, but rather than welcoming you into branch as normal, we ask that you contact them via phone or email.
If your enquiry is urgent and your departure is on or before 22nd April 2020 please call your local branch on the relevant number below.
If your departure is from 23rd April 2020 please send an email to your local branch on the relevant email listed below.
Please bear with us
As you might expect, we are receiving a lot more enquiries than normal at the moment.
In order to manage this, and to ensure we can support all our customers in these concerning times, we are prioritising responses based on departure dates.
We are working closely with tour operators and the Foreign and Commonwealth Office to ensure we are providing our customers support.
We will endeavour to answer enquiries as quickly as possible. In the meantime, there is lots of information and guidance available at www.gov.uk/guidance/travel-advice-novel-coronavirus