Contact Us
Membership
For enquiries relating to your Membership with us, please visit our Membership Support section
Or you can speak with our Membership Support Team on membersupport@eastofengland.coop or call 0800 389 5354.
The team are available Monday - Friday between 08.30 - 17.00.
Find a store
To find your nearest store or branch, plus opening hours (including bank holidays) and in-store services use our store locator.
Job Vacancies
For all our latest vacancies, and to apply, visit our Careers page. It's here that you'll also find information on what it's like to work with us, including employee benefits.
Community support
Apply for support or funding
If you'd like to apply for support, including raffle prizes, in-branch fundraising, sponsorships or our Community Cares Fund, please visit our community page to find out more and to apply online.
Press Office
For all media enquiries
For media enquiries, including filming and photography requests, please email pressoffice@eastofengland.coop.
Main Switchboard
If you’re not sure who to contact, our main switchboard is here to help. Give us a call on 01473 786000 and we’ll do our best to connect you with the right person or team.
Please note that some of our colleagues aren’t able to take unsolicited calls, but our switchboard team will make sure your enquiry gets to where it needs to go.
Central Support
East of England Co-op Central Support:
Wherstead Park, The Street, Wherstead, Ipswich, Suffolk, IP9 2BJ
Customer Support
Send an enquiry
Click the button below to send an enquiry form to our Customer Support team for any enquiries.
Frequently Asked Questions
Frequently asked questions about our products and services.
If you have experienced an issue with a Co-op branded product, please use this form to let the supplier know. The East of England Co-op can provide a refund or replacement for affected items, but if you would like your feedback to be shared with or passed on to the supplier, you will need to complete their form.
If your charity or good cause would like to request support from the East of England Co-op, we’d love to hear from you. You can find out more about the different ways we support our communities and apply online by visiting the ‘Community’ section of this website.
If you believe we have made an error, please revisit the store, and a colleague will be happy to assist you with a refund or replacement of this item. When returning to the store, please bring either the receipt or the product packaging.
