Competition Terms and Conditions

In this section

  • Win £100 in-store when you update your details (2022 Members’ Dividend Mailer) - competition terms and conditions

    PROMOTER: This promotion is operated by East of England Co-operative Society, registered office at Wherstead Park, Wherstead, Ipswich IP9 2BJ. References to “we”, “us” or “our” in these terms and conditions are references to the promoter.

    OPENING AND CLOSING DATE: This promotion opens on 20 June 2022 at 8.00 and closes on 30 September 2022 at 23.59. Any entries received before the opening date or after the closing date will not be valid and will not be entered into this promotion.

    ELIGIBILITY: Eligible members who qualified for dividend in FY2021/22 who entered via the promotional form included within the 2022 dividend mailer pack will be accepted only.

    This promotion is open to UK residents who are members of the East of England Co-operative Society. However, employees of the promoter (or any of its group undertakings and its agencies who are directly connected with the creation and administration of this promotion) are excluded from entering this promotion. Members and therefore entrants must be over 16 years of age. If you are under the age of 18, you must obtain written parental or guardian consent to enter and (if you win) claim your prize. We may ask the winner to provide proof of age.

    HOW TO ENTER: To enter, simply complete the competition form under the page ‘1. Win £100 when you update your details!’ in the 2022 dividend mailer pack. It is not mandatory to have changed any of your existing communication preferences in order to enter. 

    PRIZE: There is 1 prize of £100 of East of England Co-op food store vouchers for a winner, picked at random from all of the entries. The £100 vouchers will be posted to the winner.

    WINNER SELECTION: The winner will be drawn at random within 7 days of the closing date.

    NOTIFICATION AND DELIVERY: If you win, you will be notified by email or phone, within 14 days of the closing date. Please ensure your member account is up to date with a valid email address or contact number as we will email or phone you with details on how to receive your prize. The Promoter does not hold responsibility if there is not a valid contact method on the winner member account. If you win, we will ask you to confirm and verify your account details and address to send your vouchers. If you do not confirm your details within 14 days of receiving the email notification, you will have forfeited the prize and another winner will be selected.

    DECISIONS OF THE PROMOTER: If there is any dispute about the receipt of validity of any entry or any other aspect of the promotion, this will be decided by us. Our decision regarding any aspect of the promotion is final and binding and no correspondence will be entered into about it.

    WINNER ANNOUNCEMENT: We have an obligation to publish and make available information that demonstrates that an award took place. To comply, we intend to publish only the first name and county of the winners, if you do not wish for us to publish this information about you or have any concern, please contact us at membersupport@eastofengland.coop within 7 days of the competition period ending.

    AGREEMENT TO THESE TERMS AND CONDITIONS: Entry to this promotion shall constitute your acceptance of these terms and conditions your agreement to be bound by them. These terms and conditions take effect immediately upon entry to the promotion.

    DISQUALIFICATION: We reserve the right to reject any entry, withhold any prize and disqualify you from the promotion if we suspect you of failing to comply with these terms and conditions or of fraud, cheating or dishonesty.

    NO RESPONSIBILITY FOR ENTRIES NOT RECEIVED: We accept no responsibility for entries not successfully received by us, or which are delayed, due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.

    USE OF PERSONAL INFORMATION TO ADMINISTER PROMOTION: We, other members of the East of England Co-operative Society and 3rd party agencies acting on our behalf, may collect personal information from you in accordance with the General Data Protection Regulation 2016/679 and other applicable data privacy laws. Except as set out below, we and other members of the Co-operative Group will only use your information for the purposes of administering this promotion.

    CANCELLATION OR WITHDRAWAL OF PROMOTION: We reserve the right at our absolute discretion to withdraw or cancel this promotion without prior notice and without liability to any party if it becomes necessary to do so.

    CHANGES TO THESE TERMS AND CONDITIONS: We reserve the right to amend these terms and conditions at any time. Revised terms and conditions will be available at https://eastofengland.coop/competitions. It is your responsibility to keep up to date with any such changes.

    RELEVANT LAW: This promotion and these terms and conditions are governed by the laws of England and you agree to submit to the jurisdiction of the English courts if any dispute arises.

  • Swipe to Win 2022 Summer Competition Terms and Conditions

    1. PROMOTER: This promotion is operated by East of England Co-operative Society with registered office at Wherstead Park, Ipswich, Suffolk IP9 2BJ. References to “we”, “us” or “our” in these terms and conditions are references to the promoter.

    2. OPENING AND CLOSING DATE: This promotion will be live from 08.00 20th June 2022 until 23.59 22nd September 2022. Any entries made before and after this time will not be valid and will not be entered into this promotion.

    3. ELIGIBILITY: This promotion is only open to members and employee members of East of England Co-operative society who make a purchase of a qualifying product and swipe their membership card in an East of England Co-operative Food store during the Promotion Period. Purchases with qualifying spend and therefore those which dividend points can be collected against apply only. Purchases with cigarettes, National Lottery, infant formula, PayPoint, Subway, funeral disbursements and prescription drugs only that don't qualify for dividend points are excluded.

    No purchase necessary – purchase free entry can be achieved by:

    1.) Join to Win - New members can enter by joining to become a member. New members who are opening a new member account within the promotions period will be accepted only. Those who have held a member account previously will not be entered.

    2.) Update to Win - Existing members can enter by updating their details by completing the promotional update details form online at: https://mailchi.mp/eastofengland.coop/swipetowinupdate

    Any employees of the promoter (or any of its group undertakings and its agencies who are directly connected with the creation and administration of this promotion) are excluded from entering this promotion. Members and therefore entrants must be over 16 years of age. If you are under the age of 18, you must obtain written parental or guardian consent to enter and (if you win) claim your prize. We may ask the winner to provide proof of age.

    4. HOW TO ENTER: To enter East of England Co-op members must make a purchase of a qualifying product and swipe their membership card in an East of England Co-operative Food store during the Promotion Period (dates of which are set out in clause 2). Purchase free entries are set out in clause 3.

    5. PRIZE: There is one prize bundle available comprising of: £500, which will be paid into your member share account. An Animal Experience for 2 at either Banham Zoological Gardens or Africa Alive Zoological Reserve including day entry (valid for 1 year from the time of the draw and must be redeemed within this time). 2 x zero gravity loungers from The Original Factory Shop. 1 x family camping bundle. 1 x portable gas barbecue. Prizes are not exchangeable, and no cash alternative can be requested. Prizes are provided at our discretion and the Promoter may substitute or change the prize for a prize of an equivalent or greater value if circumstances beyond the Promoter’s control make it necessary to do so.

    6. WINNER SELECTION: Winner selection will be drawn within 10 working days of the Promotion Period closing. Winner will be selected at random from a list of transactions within the qualifying period and the entries received by non-purchase linked methods.

    7. NOTIFICATION: Winners will be notified by the Promoter from the details held on their member records within 28 working days of the competition closing date. Please ensure your member account is up to date with a valid email address or contact number as we will email or phone you with details on how to receive your prize. The Promoter does not hold responsibility if there is not a valid contact method on the winner member account. If the winner does not respond to the Promoter within 14 days of being notified providing the requested information or if the Promoter does not hold valid contact details for the member, then the winner's prize will be forfeited, and another winner will be picked at random from the remaining eligible entries in accordance with the process described above in clause 6.

    Winners should allow 28 days from claiming the prize for delivery of the prize (delivery and postage included). The Promoter accepts no responsibility for prizes that are lost, delayed in the post, stolen or unused by their expiry date. The Promoter accepts no responsibility for incomplete or incorrect postal addresses held on the member record.

    8. DECISIONS OF THE PROMOTER: If there is any dispute about the receipt of validity of any entry or any other aspect of the promotion, this will be decided by the Promoter. The Promoter’s decision regarding any aspect of the promotion is final and binding and no correspondence will be entered into about it.

    9. WINNER ANNOUNCEMENT: We have an obligation to publish and make available information that demonstrates that an award took place. To comply, we intend to publish only the first name and county of the winners, if you do not wish for us to publish this information about you or have any concern, please contact us at membersupport@eastofengland.coop within 7 days of the competition period ending.

    10. AGREEMENT TO THESE TERMS AND CONDITIONS: Entry to this promotion shall constitute your acceptance of these terms and conditions your agreement to be bound by them. These terms and conditions take effect immediately upon entry to the promotion. If you do not accept these terms and conditions in full, you should contact the Membership Support team on 0800 389 5354 to be excluded from the promotion.

    11. DISQUALIFICATION: The Promoter reserves the right to reject any entry, withhold any prize and disqualify you from the promotion if we suspect you of failing to comply with these terms and conditions or of fraud, cheating or dishonesty.

    12. NO RESPONSIBILITY FOR ENTRIES NOT RECEIVED: The Promoter accepts no responsibility for entries not successfully received by us, or which are delayed, due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.

    13. USE OF PERSONAL INFORMATION TO ADMINISTER PROMOTION: The East of England Co-op and 3rd party agencies acting on behalf of the Promoter will collect personal information from you in accordance with the Data Protection Act 1998 and other applicable data privacy laws. The East of England Co-op will only use your information for the purposes of administering this promotion.

    14. CANCELLATION OR WITHDRAWAL OF PROMOTION: The Promoter reserves the right at our absolute discretion to withdraw or cancel this promotion without prior notice and without liability to any party if it becomes necessary to do so.

    15. CHANGES TO THESE TERMS AND CONDITIONS: The Promoter reserve the right to amend these terms and conditions at any time. Revised terms and conditions will be available at www.eastofengland.coop/competitions. It is your responsibility to keep up to date with any such changes.

    16. RELEVANT LAW: This promotion and these terms and conditions are governed by the laws of England and you agree to submit to the jurisdiction of the English courts if any dispute arises.

  • Win £500 when you become a member - valid 24th January 2022 - 19th June 2022

    Win £500 when you become a member – 2022 Competition Terms and Conditions

    If you join to become a member from selected promotions, you will be entered in to a prize draw to win £500.

    Eligibility:

    Prize Draw open to UK residents aged 16 years or over only. We may ask the winners to provide proof of age.

    Excluding employees of the East of England Co-op, their immediate families, and anyone else professionally connected with the Prize Draw.

    One entry per person. Maximum two entries per household.

    All details present on the membership record must be valid and not pseudonymized.

    The competition and prizes are only available to new members.

    How to enter:

    New members must enter by completing the promotional win 500 join form online or by returning a promotional printed joining form to our Member Support Team at East of England Co-op, Wherstead Park, Wherstead, Ipswich, IP9 2BJ.

    Opening/closing date & time:

    The draw will run as per the following dates.

    Prize Draw opens for entries from 09.00am 24th January 2022.

    Prize Draw closes for entries at 23:59pm 19th June 2022.

    Any entries made before the opening date or after the closing date will not be valid and will not be entered into this promotion.

    Winner selection & contact:

    2 winners will be drawn throughout the length of the competition. The 2 competition periods will be as follows:

    24th January – 2nd May

    3rd May - 19th June

    Winners will be drawn within the 2 weeks after the close of each competition period. Entrants will remain entered all year. Subject to eligibility and compliance with all applicable terms and conditions, the winning entries will be selected at random by a third-party random number generator.

    Winner will be chosen at random. The Promoter reserves the right, acting reasonably, to withdraw the promotion at any time and the availability of promotions to any customer or group of customers at any time.

    Please ensure you enter a valid email address as we will email you with details on how to receive your prize. Should the Promoter be unable to contact a winner within 14 days, the Promoter reserves the right to withdraw the prize. The Promoter may ask the winner to provide proof of age.

    Winner announcement:

    We have an obligation to publish and make available information that demonstrates that an award took place. To comply, we intend to publish only the first name and county of the winners, if you do not wish for us to publish this information about you or have any concern, please contact us at membersupport@eastofengland.coop within 7 days of the competition period ending.

    Prizes:

    After the competition period, one winner for one prize of £500 (five hundred pounds) will be drawn. The £500 will be paid into the winning members’ share account. If you win, we will ask you to confirm and verify your account details.

    If you do not confirm your account details within 14 days of receiving the email notification, you will have forfeited the prize.

    Prize terms:

    Entry to this promotion shall constitute your acceptance of these terms and conditions your agreement to be bound by them. These terms and conditions take effect immediately upon entry to the promotion.

    We reserve the right to reject any entry, withhold any prize and disqualify you from the promotion if we suspect you of failing to comply with these terms and conditions or of fraud, cheating or dishonesty.

    We reserve the right to amend these terms and conditions at any time. Revised terms and conditions will be available at https://www.eastofengland.coop/competitions. It is your responsibility to keep up to date with any such changes.

    All elements of the prize are non-transferable and there are no cash alternatives. Prize provider: East of England Co-op, Wherstead Park, Wherstead, Ipswich, IP9 2BJ Promoter: East of England Co-op, Wherstead Park, Wherstead, Ipswich, IP9 2BJ