Competition Terms and Conditions

In this section

  • Swipe to Win 2023 National Trust Competition Terms and Conditions

    1. PROMOTER: This promotion is operated by East of England Co-operative Society with registered office at Wherstead Park, Ipswich, Suffolk IP9 2BJ. References to “we”, “us” or “our” in these terms and conditions are references to the promoter. 


    2. OPENING AND CLOSING DATE: This promotion will be live from 08.00 20th January 2023 until 23.59 23rd May 2023. Any entries made before and after this time will not be valid and will not be entered into this promotion. 


    3. ELIGIBILITY: This promotion is only open to members and employee members of East of England Co-operative society who make a purchase of a qualifying product and swipe their membership card in an East of England Co-operative Food store during the Promotion Period. Purchases with qualifying spend and therefore those which dividend points can be collected against apply only. Purchases with cigarettes, National Lottery, infant formula, PayPoint, Subway, funeral disbursements and prescription drugs only that don't qualify for dividend points are excluded.

    Members and therefore entrants must be over 16 years of age. If you win and are under the age of 18, you must obtain written parental or guardian consent  to claim your prize. We may ask the winner to provide proof of age. 

     
    4. HOW TO ENTER: To enter East of England Co-op members must make a purchase of a qualifying product and swipe their membership card in an East of England Co-operative Food store during the Promotion Period (dates of which are set out in clause 2). Purchase free entries are as follows: 


    No purchase necessary – purchase free entry can be achieved by: 
    A.) Join to Win - New members can enter by joining to become a member. New members who are opening a new member account within the promotions period will be accepted only. Those who have held a member account previously will not be entered. 
    B.) Entry form - Existing members can enter by completing the promotional form online at: https://mailchi.mp/eastofengland.coop/stw-update-national-trust

     

    5. PRIZES: 
    A) £500, which will be paid into your member share account.  
    B) National Trust Life Membership, which will be purchased as a gift by the East of England Co-op and the membership allocated to the winner.
    •    If the winner has a lifetime partner, living at the same address, they will be gifted a joint life membership. 
    •    If the winner has a lifetime partner, living at the same address, and one of those people are over 60 they will be gifted a joint senior life membership.
    •    If the winner is single, has a partner at a separate address, or who is not classified as a lifetime partner, they will be gifted an individual life membership.
    •    If the winner is single, has a partner at a separate address, or who is not classified as a lifetime partner, and is 60 or over, they will be gifted an individual senior life membership.

    Joint lifetime memberships are non-transferable to a new partner. More details on the membership types can be found at the following links: 
    https://www.nationaltrust.org.uk/membership/life-membership https://www.nationaltrust.org.uk/membership/enquiries/membership-faqs

    6. PRIZE TERMS: 

    The National Trust life membership prize are subject to the National Trust terms and conditions. This is a gifted National Trust membership by the East of England Co-op, the National Trust are not associated with the prize. 

    Prizes are provided at our discretion and the Promoter may substitute or change the prize for a prize of an equivalent or greater value if circumstances beyond the

    Promoter’s control make it necessary to do so.  The Promoter nor any of its subsidiary or affiliated companies, make any guarantees, representations or warranties of any nature with respect to the prize.    

    Prizes are non-exchangeable and non-transferable. There is no cash or other alternative or refund to the prize in whole or part.  


    7. WINNER SELECTION: Winner selection will be drawn within 20 working days of the Promotion Period closing. Winner will be selected at random from a list of transactions within the qualifying period and the entries received by non-purchase linked methods. 

    8. NOTIFICATION: Winners will be notified by the Promoter from the details held on their member records within 28 working days of the competition closing date. Please ensure your member account is up to date with a valid email address or contact number as we will email or phone you with details on how to receive your prize. The Promoter does not hold responsibility if there is not a valid contact method on the winner member account.

    If the winner does not respond to the Promoter within 14 days of being notified providing the requested information or if the Promoter does not hold valid contact details for the member, then the winner's prize will be forfeited, and another winner will be picked at random from the remaining eligible entries in accordance with the process described above in clause 6. The winner may be required to participate in publicity. 

    9. DECISIONS OF THE PROMOTER: If there is any dispute about the receipt of validity of any entry or any other aspect of the promotion, this will be decided by the Promoter. The Promoter’s decision regarding any aspect of the promotion is final and binding and no correspondence will be entered into about it. 

    10. WINNER ANNOUNCEMENT: As per 8.28.5 of ASA guidelines, we have an obligation to publish and make available the surname and county of the prize winner to show a valid award took place. 


    If you do not wish for us to publish this information about you or have any concern, please contact us at membersupport@eastofengland.coop within 7 days of the competition period ending. 


    11. AGREEMENT TO THESE TERMS AND CONDITIONS: Entry to this promotion shall constitute your acceptance of these terms and conditions your agreement to be bound by them. These terms and conditions take effect immediately upon entry to the promotion. If you do not accept these terms and conditions in full, you should contact the Membership Support team on 0800 389 5354 to be excluded from the promotion.

     
    12. DISQUALIFICATION: The Promoter reserves the right to reject any entry, withhold any prize and disqualify you from the promotion if we suspect you of failing to comply with these terms and conditions or of fraud, cheating or dishonesty. 


    13. NO RESPONSIBILITY FOR ENTRIES NOT RECEIVED: The Promoter accepts no responsibility for entries not successfully received by us, or which are delayed, due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind. 


    14. USE OF PERSONAL INFORMATION TO ADMINISTER PROMOTION: The East of England Co-op will collect personal information from you in accordance with the Data Protection Act 2018 and other applicable data privacy laws. The East of England Co-op will only use your information for the purposes of administering this promotion. 


    15. CANCELLATION OR WITHDRAWAL OF PROMOTION: The Promoter reserves the right at our absolute discretion to withdraw or cancel this promotion without prior notice and without liability to any party if it becomes necessary to do so. 


    16. CHANGES TO THESE TERMS AND CONDITIONS: The Promoter reserve the right to amend these terms and conditions at any time. Revised terms and conditions will be available at www.eastofengland.coop/competitions. It is your responsibility to keep up to date with any such changes. 


    17. RELEVANT LAW: This promotion and these terms and conditions are governed by the laws of England and you agree to submit to the jurisdiction of the English courts if any dispute arises.

  • Swipe to Win 2022 Autumn / Winter Travel Competition Terms and Conditions

    1. PROMOTER: This promotion is operated by East of England Co-operative Society with registered office at Wherstead Park, Ipswich, Suffolk IP9 2BJ. References to “we”, “us” or “our” in these terms and conditions are references to the promoter. 

    2. OPENING AND CLOSING DATE: This promotion will be live from 08.00 23rd September 2022 until 23.59 19th January 2023. Any entries made before and after this time will not be valid and will not be entered into this promotion. 

    3. ELIGIBILITY: This promotion is only open to members and employee members of East of England Co-operative society who make a purchase of a qualifying product and swipe their membership card in an East of England Co-operative Food store during the Promotion Period. Purchases with qualifying spend and therefore those which dividend points can be collected against apply only. Purchases with cigarettes, National Lottery, infant formula, PayPoint, Subway, funeral disbursements and prescription drugs only that don't qualify for dividend points are excluded. 

    No purchase necessary – purchase free entry can be achieved by: 

    A.) Join to Win - New members can enter by joining to become a member. New members who are opening a new member account within the promotions period will be accepted only. Those who have held a member account previously will not be entered. 

    B.) Update to Win - Existing members can enter by updating their details by completing the promotional update details form online at: https://mailchi.mp/eastofengland.coop/stwupdatedetails 

    Members and therefore entrants must be over 16 years of age. If you are under the age of 18, you must obtain written parental or guardian consent to enter and (if you win) claim your prize. We may ask the winner to provide proof of age. 

    4. HOW TO ENTER: To enter East of England Co-op members must make a purchase of a qualifying product and swipe their membership card in an East of England Co-operative Food store during the Promotion Period (dates of which are set out in clause 2). Purchase free entries are set out in clause 3. 

    5. PRIZE: 

    £500, which will be paid into your member share account.  

    £1000 to spend with East of England Co-op Travel only. The value can be used as full or part payment for new bookings at an East of England Co-op Travel branch.  

    6. PRIZE TERMS: 

    Holidays must be booked by 1st July, 2023 and taken by 31st December 2024.

    The travel value can’t be used as payment, or exchanged for, travel money-related products, including currency, travellers’ cheques and prepaid cards. The travel value can’t be exchanged for cash or to buy a gift card. The travel value can’t be applied to existing balances or bookings. 

    The winner or their guests have the sole responsibility for paying all associated costs that are not specifically stated in any Promotional materials or these Terms and Conditions. These include but are not limited to any travel expenses, spending money, travel insurance, meal costs and any other personal expenditure or incidental costs in the general use of and enjoyment of the prize.  

    By participating in the Promotion, participants agree that the prize is awarded on an "as is" basis, and that neither the Promoter nor any of its subsidiary or affiliated companies, make any guarantees, representations or warranties of any nature with respect to the prize.    

    Prizes are non-exchangeable and non-transferable. There is no cash or other alternative or refund to the prize in whole or part.  

    Prizes are provided at our discretion and the Promoter may substitute or change the prize for a prize of an equivalent or greater value if circumstances beyond the Promoter’s control make it necessary to do so. 

    7. WINNER SELECTION: Winner selection will be drawn within 20 working days of the Promotion Period closing. Winner will be selected at random from a list of transactions within the qualifying period and the entries received by non-purchase linked methods. 

    8. NOTIFICATION: Winners will be notified by the Promoter from the details held on their member records within 28 working days of the competition closing date. Please ensure your member account is up to date with a valid email address or contact number as we will email or phone you with details on how to receive your prize. The Promoter does not hold responsibility if there is not a valid contact method on the winner member account. If the winner does not respond to the Promoter within 14 days of being notified providing the requested information or if the Promoter does not hold valid contact details for the member, then the winner's prize will be forfeited, and another winner will be picked at random from the remaining eligible entries in accordance with the process described above in clause 6. The winner may be required to participate in publicity. 

    9. DECISIONS OF THE PROMOTER: If there is any dispute about the receipt of validity of any entry or any other aspect of the promotion, this will be decided by the Promoter. The Promoter’s decision regarding any aspect of the promotion is final and binding and no correspondence will be entered into about it. 

    10. WINNER ANNOUNCEMENT: We have an obligation to publish and make available information that demonstrates that an award took place. To comply, we intend to publish only the first name and county of the winners, if you do not wish for us to publish this information about you or have any concern, please contact us at membersupport@eastofengland.coop within 7 days of the competition period ending. 

    11. AGREEMENT TO THESE TERMS AND CONDITIONS: Entry to this promotion shall constitute your acceptance of these terms and conditions your agreement to be bound by them. These terms and conditions take effect immediately upon entry to the promotion. If you do not accept these terms and conditions in full, you should contact the Membership Support team on 0800 389 5354 to be excluded from the promotion. 

    12. DISQUALIFICATION: The Promoter reserves the right to reject any entry, withhold any prize and disqualify you from the promotion if we suspect you of failing to comply with these terms and conditions or of fraud, cheating or dishonesty. 

    13. NO RESPONSIBILITY FOR ENTRIES NOT RECEIVED: The Promoter accepts no responsibility for entries not successfully received by us, or which are delayed, due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind. 

    14. USE OF PERSONAL INFORMATION TO ADMINISTER PROMOTION: The East of England Co-op will collect personal information from you in accordance with the Data Protection Act 2018 and other applicable data privacy laws. The East of England Co-op will only use your information for the purposes of administering this promotion. 

    15. CANCELLATION OR WITHDRAWAL OF PROMOTION: The Promoter reserves the right at our absolute discretion to withdraw or cancel this promotion without prior notice and without liability to any party if it becomes necessary to do so. 

    16. CHANGES TO THESE TERMS AND CONDITIONS: The Promoter reserve the right to amend these terms and conditions at any time. Revised terms and conditions will be available at www.eastofengland.coop/competitions. It is your responsibility to keep up to date with any such changes. 

    17. RELEVANT LAW: This promotion and these terms and conditions are governed by the laws of England and you agree to submit to the jurisdiction of the English courts if any dispute arises. 

  • Swipe to Win Bonus Abbeycroft Leisure Year's Gym Membership

    1. PROMOTER: This promotion is operated by East of England Co-operative Society with registered office at Wherstead Park, Ipswich, Suffolk IP9 2BJ. References to “we”, “us” or “our” in these terms and conditions are references to the promoter. 

    2. OPENING AND CLOSING DATE: This promotion will be live from 08.00 6th January 2023 until 23.59 29th January 2023. Any entries made before and after this time will not be valid and will not be entered into this promotion. 

    3. ELIGIBILITY: This promotion is only open to members and employee members of East of England Co-operative society. They must enter their details here to enter the competition so the member can be identified: https://mailchi.mp/eastofengland.coop/abbeycroft-bonus. This landing page will be promoted via our marketing communications. The membership number and details must be entered accurately to identify the member, the promoter is not liable for any entries that are not identifiable to a member account.  

    Every time the member swipes their membership card in an East of England Co-operative Food store of a qualifying product and during the Promotion Period, this will be counted as an entry. Purchases must be of qualifying spend and therefore those which dividend points can be collected against apply only. Purchases with cigarettes, National Lottery, infant formula, PayPoint, Subway, funeral disbursements and prescription drugs only that don't qualify for dividend points are excluded.  

    No purchase necessary – purchase free entry can be achieved by requesting the Abbeycroft Leisure Member Perks via the campaign landing page and email, it is identified through a unique link at: 

    https://www.eastofengland.coop/membership/offer-finder/abbeycroft?utm_source=mailchimp&utm_medium=email&utm_campaign=Abbey_bonus_stw 

    https://www.eastofengland.coop/membership/offer-finder/abbeycroft-inspire?utm_source=mailchimp&utm_medium=email&utm_campaign=Abbey_bonus_stw 

    The request for this offer will class as a no purchase necessary entry.  

    Any employees of the promoter (or any of its group undertakings and its agencies who are directly connected with the creation and administration of this promotion) are excluded from entering this promotion. Members and therefore entrants must be over 16 years of age. If you are under the age of 18, you must obtain written parental or guardian consent to enter and (if you win) claim your prize. We may ask the winner to provide proof of age. 

    4. HOW TO ENTER: To enter East of England Co-op members must make a purchase of a qualifying product and swipe their membership card in an East of England Co-operative Food store during the Promotion Period (dates of which are set out in clause 2). Purchase free entries are set out in clause 3. 

    5. PRIZE: There is one prize of a Standard Monthly Membership for 12 months plus no joining fee at an Abbeycroft Leisure facility. A list of locations and more information / terms for this type of membership can be found here: https://www.acleisure.com/join-us/. Must join within 3 months of prize being allocated or prize will be forfeited. Cannot be applied to existing memberships; membership will be for 12 months at which point your Abbeycroft membership will end unless you choose to purchase your own annual or monthly membership (no joining fee) in order to continue your fitness journey in 12 months’ time.  Not transferable under any circumstances. Standard Abbeycroft Terms and Conditions will apply. There is no monetary alternative to this prize. You are able to enjoy all the benefits of an Abbeycroft membership – all sites and gym, swim and group exercise classes included with standard prebooking access. Have fun and be healthy with Abbeycroft. 

    6. WINNER SELECTION: Winner selection will be drawn within 10 working days of the Promotion Period closing. Winner will be selected at random from a list of transactions within the qualifying period and the entries received by non-purchase linked methods. 

    7. NOTIFICATION: Winners will be notified by the Promoter from the details held on their member records within 28 working days of the competition closing date. Please ensure your member account is up to date with a valid email address or contact number as we will email or phone you with details on how to receive your prize. The Promoter does not hold responsibility if there is not a valid contact method on the winner member account. If the winner does not respond to the Promoter within 14 days of being notified providing the requested information or if the Promoter does not hold valid contact details for the member, then the winner's prize will be forfeited, and another winner will be picked at random from the remaining eligible entries in accordance with the process described above in clause 6. 

    Winners should allow 28 days from claiming the prize for delivery of the prize (delivery and postage included). The Promoter accepts no responsibility for prizes that are lost, delayed in the post, stolen or unused by their expiry date. The Promoter accepts no responsibility for incomplete or incorrect postal addresses held on the member record. 

    8. DECISIONS OF THE PROMOTER: If there is any dispute about the receipt of validity of any entry or any other aspect of the promotion, this will be decided by the Promoter. The Promoter’s decision regarding any aspect of the promotion is final and binding and no correspondence will be entered into about it. 

    9. WINNER ANNOUNCEMENT: We have an obligation to publish and make available information that demonstrates that an award took place. To comply, we intend to publish only the first name and county of the winners, if you do not wish for us to publish this information about you or have any concern, please contact us at membersupport@eastofengland.coop within 7 days of the competition period ending. 

    10. AGREEMENT TO THESE TERMS AND CONDITIONS: Entry to this promotion shall constitute your acceptance of these terms and conditions your agreement to be bound by them. These terms and conditions take effect immediately upon entry to the promotion. If you do not accept these terms and conditions in full, you should contact the Membership Support team on 0800 389 5354 to be excluded from the promotion. 

    11. DISQUALIFICATION: The Promoter reserves the right to reject any entry, withhold any prize and disqualify you from the promotion if we suspect you of failing to comply with these terms and conditions or of fraud, cheating or dishonesty. 

    12. NO RESPONSIBILITY FOR ENTRIES NOT RECEIVED: The Promoter accepts no responsibility for entries not successfully received by us, or which are delayed, due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind. 

    13. USE OF PERSONAL INFORMATION TO ADMINISTER PROMOTION: The East of England Co-op and 3rd party agencies acting on behalf of the Promoter will collect personal information from you in accordance with the Data Protection Act 2018 and other applicable data privacy laws. The East of England Co-op will only use your information for the purposes of administering this promotion. 

    14. CANCELLATION OR WITHDRAWAL OF PROMOTION: The Promoter reserves the right at our absolute discretion to withdraw or cancel this promotion without prior notice and without liability to any party if it becomes necessary to do so. 

    15. CHANGES TO THESE TERMS AND CONDITIONS: The Promoter reserve the right to amend these terms and conditions at any time. Revised terms and conditions will be available at www.eastofengland.coop/competitions. It is your responsibility to keep up to date with any such changes. 

    16. RELEVANT LAW: This promotion and these terms and conditions are governed by the laws of England and you agree to submit to the jurisdiction of the English courts if any dispute arises. 

  • Waterbeach Store Opening Competition

    Waterbeach Win £250 Terms

     

    1. PROMOTER: This promotion is operated by East of England Co-operative Society with registered office at Wherstead Park, Ipswich, Suffolk IP9 2BJ. References to “we”, “us” or “our” in these terms and conditions are references to the promoter. 

    2. OPENING AND CLOSING DATE: This promotion will be live from 08.00 16th March 2023 until 23.59 on the day of the East of England Waterbeach Store opening. Any entries made before and after this time will not be valid and will not be entered into this promotion. 

    3. ELIGIBILITY:

    New members who are open a new member account within the promotions period and who live within 10 miles of the Waterbeach store will be accepted only. Those who have held a member account previously will not be entered. 

    4. HOW TO ENTER: Simply create a new member account using the online joining form at either www.eastofengland.coop/join or www.eastofengland.coop/waterbeach.  

    5. PRIZE: 

    £250, which will be paid into your member share account.  

    6. PRIZE TERMS: 

    Prizes are provided at our discretion and the Promoter may substitute or change the prize for a prize of an equivalent or greater value if circumstances beyond the Promoter’s control make it necessary to do so. 

    Prizes will be awarded via a members newly created share account where the money can be held in the share account and subject to the interest rate advertised at the time of deposit or it may be withdrawn as cash. To do this, members will need to complete a withdrawal form and the money will be provided to them by cheque within 14 days of receipt of their form.

    7. WINNER SELECTION: Winner selection will be drawn within 20 working days of the Promotion Period closing. Winner will be selected at random from a list of qualifying entries.

    8. NOTIFICATION: Winners will be notified by the Promoter from the details held on their member records within 28 working days of the competition closing date. Please ensure your member account is up to date with a valid email address or contact number as we will email or phone you with details on how to receive your prize. The Promoter does not hold responsibility if there is not a valid contact method on the winner member account. If the winner does not respond to the Promoter within 14 days of being notified providing the requested information or if the Promoter does not hold valid contact details for the member, then the winner's prize will be forfeited, and another winner will be picked at random from the remaining eligible entries in accordance with the process described above in clause 6. The winner may be required to participate in publicity. 

    9. DECISIONS OF THE PROMOTER: If there is any dispute about the receipt of validity of any entry or any other aspect of the promotion, this will be decided by the Promoter. The Promoter’s decision regarding any aspect of the promotion is final and binding and no correspondence will be entered into about it. 

    10. WINNER ANNOUNCEMENT: We have an obligation to publish and make available information that demonstrates that an award took place. To comply, we intend to publish only the first name and county of the winners, if you do not wish for us to publish this information about you or have any concern, please contact us at membersupport@eastofengland.coop within 7 days of the competition period ending. 

    11. AGREEMENT TO THESE TERMS AND CONDITIONS: Entry to this promotion shall constitute your acceptance of these terms and conditions your agreement to be bound by them. These terms and conditions take effect immediately upon entry to the promotion. If you do not accept these terms and conditions in full, you should contact the Membership Support team on 0800 389 5354 to be excluded from the promotion. 

    12. DISQUALIFICATION: The Promoter reserves the right to reject any entry, withhold any prize and disqualify you from the promotion if we suspect you of failing to comply with these terms and conditions or of fraud, cheating or dishonesty. 

    13. NO RESPONSIBILITY FOR ENTRIES NOT RECEIVED: The Promoter accepts no responsibility for entries not successfully received by us, or which are delayed, due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind. 

    14. USE OF PERSONAL INFORMATION TO ADMINISTER PROMOTION: The East of England Co-op will collect personal information from you in accordance with the Data Protection Act 2018 and other applicable data privacy laws. The East of England Co-op will only use your information for the purposes of administering this promotion. 

    15. CANCELLATION OR WITHDRAWAL OF PROMOTION: The Promoter reserves the right at our absolute discretion to withdraw or cancel this promotion without prior notice and without liability to any party if it becomes necessary to do so. 

    16. CHANGES TO THESE TERMS AND CONDITIONS: The Promoter reserve the right to amend these terms and conditions at any time. Revised terms and conditions will be available at www.eastofengland.coop/competitions. It is your responsibility to keep up to date with any such changes. 

    17. RELEVANT LAW: This promotion and these terms and conditions are governed by the laws of England and you agree to submit to the jurisdiction of the English courts if any dispute arises.