In this section

Our 24 hour, 365 days a year Alarm Receiving Centre

It’s the hub of our secure services, where we monitor activity, receive alerts and develop responses, with state-of-the-art software and an experienced incident management team.

Any incidents that come into the ARC are dealt with using clearly defined response protocols, developed to suit the individual needs of each of our clients. This enables us to focus on and react to the facts of an incident quickly and efficiently.

ARC Services

The ARC provides a number of services, including:

  • Intruder alarm monitoring and response
  • Lone worker monitoring and response
  • Energy efficiency control
  • Video wall patrols and monitoring
  • Call handling and incident recording
  • Remote access control
  • Video motion detection

Standards and accreditations

Our ARC and the team have the following accreditations:

  • BS5979 – Structure of the ARC
  • BS8418 – Video Motion Detection
  • BS7858 – Screening and vetting of employees
  • CCTV SIA Licenses – All staff fully licensed in all CCTV duties
  • CCTV SIA Door Supervisor/Guarding – All staff fully licensed for Guarding

Contact us for more information