Age restricted sales

In this section

As a responsible business, we age restrict a number of our products to safeguard the welfare of our customers.

The following items are age restricted and age identification will be requested if deemed necessary.
(Please see all our Challenge 25 policy.)

Customers must be aged 18 or over to purchase the following: 

  • Alcohol
  • Knives and bladed items (excludes replacement cartridges for safety razors)
  • Tobacco and related products (including cigarette papers, filters, lighter fluid and matches etc.)
  • E-cigarettes
  • Firelighters and related products (including lighting fluid, white spirit etc.)
  • Gas cylinders
  • Sleep remedies

Customers must be aged 16 or over to purchase the following: 

  • Lottery and Instant Win cards (including pay-outs for prizes)
  • Medicines for pain relief (including aspirin, paracetamol, ibuprofen and any products containing these products, e.g. Lempsip, adult Bonjela etc.) These items will be sold at a maximum of 2 packets or 32 tables per customer
  • Stimulant laxatives
  • High caffiene tablets
  • Party poppers and similar (including indoor fireworks, cracker snaps and throwdowns)
  • Petrol (including Diesel and LPG)

Customers must be aged 12 or over to purchase the following: 

  • Christmas crackers

We will also always ensure that magazines, DVDs and video games are age restricted as specified on the items. 

Please not that additional products may be restricted in consideration of their content or packaging as deemed appropriate. 

Energy drinks

As part of our Social Responsibility, we restrict the sale of energy drinks to those who 16 or over. Although Challenge 25 will not be applied, our colleagues will ask for proof of age of customers who, in their judgement, appear to be under 16. Requested customers will be asked to provide an acceptable form of ID as detailed within our Challenge 25 policy.


There are occasions when we need to restrict the sale of solvents to protect against volatile substance abuse. It is illegal for our colleagues to sell solvent-based products to customers if they believe they will be used for the purpose of becoming intoxicated. 

Our colleagues are trained on the products we sell that can be abused and will restrict the sale where we deem it appropriate. 


Last reviewed October 2019.