Keep my account open In this section Frequently Asked Questions Using your account as a savings account Your digital membership card Request a new membership card Add a Missed Receipt Get a share account statement Change my address Change my name Change your donation preferences Keep my account open Register for postal voting Close my account We might have been in touch to ask if you'd like to keep your membership account. We do this for members who've not used their accounts for some time. If you'd like to keep your membership account open you can let us know using the form below.