We strongly encourage all colleagues take the time to familiarise themselves with the following sections of the Colleague Handbook. Alongside any job-specific training and support our colleagues receive, these should help to clarify our expectations and ensure that everyone working for our co-op is doing the right thing. They include important information about legal and regulatory requirements, as well as the general standards we expect.
The following sections are also very important and will help you and line managers with any questions or areas of interest you have.
If you have any feedback or suggestions regarding the design or content of our Colleague Handbook, please let us know by email by clicking here.
Our Colleague Handbook sets out details of our employment policies, procedures and practices and operates alongside your Contract of Employment. The Colleague Handbook is non-contractual and we reserve (without limitation) the right to amend, vary or withdraw policies within it at any time. However, we expect to consult fully with the appropriate recognised Trade Union over any significant changes we propose to make.
This section outlines our expectations which help to keep us safe and legal and ensure we're operating responsibly.
It's really important we act responsibly when handling IT and data, as well as in our communications with others.
This section sets out what you can expect from our co-op and your colleagues, and equally what we expect from you as we strive to create a positive, co-operative team.
This section outlines important information about your pay and pension arrangements.
We strive to improve the daily lives of our colleagues by offering meaningful wellbeing support and benefits.
This section outlines information about working hours and other arrangements, including general workplace conditions and standards.
This section outlines the various support we offer our colleagues in different situations, alongside outlining our general expectations regarding attendance and absence.
This section sets out how we’ll address situations where any conduct or capability issues have arisen, and how you can let us know about concerns you may have about work.
The law is very detailed on family leave, so we’ve tried to make this section as easy to understand as we can.
To achieve best value for our co-op and our members and customers, there are a few rules around expenses we all need to know.
This section sets out our approach to attracting and recruiting the best talent, which is essential to our vision.
We appreciate that we all move onto new chapters in our lives, whether that be for career, personal or lifestyle reasons.
Please have a chat with your line manager if you have any questions or concerns about any of the policies within our Colleague Handbook, or if you need any further support or guidance. If you require any information in an alternative format, please email hrservices@eastofengland.coop.