Protecting Retail Stores, Staff and Stock

Our retail security solutions protect colleagues, customers and stock through proactive monitoring, rapid response and systems designed for busy, customer-facing environments.
Protecting Retail Stores, Staff and Stock

Protecting Retail Stores, People and Profitability

We understand the unique challenges of securing retail environments, from high footfall stores to lone and late-night trading.

  1. Complex Sites

    Late Opening Hours

    Monitored CCTV, intruder alarms and out-of-hours response protect stores when risk is highest.

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  2. Lone & Late Working

    Lone & Late Night Working

    Panic alarms, lone-worker systems and live ARC monitoring ensure colleagues can access help immediately.

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  3. Health & Safety Pressures

    Shrinkage & Theft

    Intelligent surveillance and rapid intervention reduce shrinkage, operational disruption and deter repeat incidents.

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Security designed for busy, customer-facing retail environments

Our approach combines proactive retail security monitoring with rapid response to detect theft, intrusion and antisocial behaviour before incidents escalate. Using integrated CCTV, alarms and 24/7 monitoring, we protect retail stores, colleagues and stock around the clock.

Proactive, Intelligent Security Solutions

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    24/7 Retail Monitoring & Response

    Designed for busy, customer-facing retail environments, our 24/7 Alarm Receiving Centre (ARC) provides continuous protection for stores, colleagues and stock.

    We identify theft, intrusion, antisocial behaviour and staff safety incidents in real time by monitoring sales floors, entrances, stockrooms and car parks — helping prevent escalation and maintain safe, uninterrupted trading.


    • Staffed 24/7 by trained operators experienced in retail security
    • Fully accredited to ISO9001, Secured by Design and SSAIB British Standards
    • AI-led monitoring reduces false alarms from customer movement and in-store activity
    • Escalation protocols tailored to opening hours, lone working and late-night trading
    • Direct Dispatch of mobile response or police when required. 
    Our 24/7 Alarm Receiving Centre

    Security Built for the Realities of Retail

    Developed by retailers, for retailers, CSR was created in response to the East of England Co-op’s need to protect colleagues, customers, and assets. As a member-owned co-operative, we focus on long-term partnerships, combining decades of retail experience with fully in-house installation and 24/7 monitoring through our accredited ARC. The result is consistent, accountable, security-focused, people- and quality-focused, and fair-pricing, trusted by retailers and local authorities across the UK.

    Secure Response Vehicle

    Secure Your Stores.

    Protect Your Business.

    Gaps in retail security can lead to increased theft, risks to colleague safety and rising insurance costs.


    Let our experts help you build a resilient, audit-ready security solution designed for busy retail environments.


    Get started today.

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    “The team are professional, responsive, and proactive. Their tailored approach provides us with peace of mind and exceptional value for money."

    “Their team are professional, responsive, and proactive in managing site security. Their tailored approach provides us with peace of mind and exceptional value for money."

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    Our Certifications

    SSAIB Certified
    SSAIB Management System Certified
    SSAIB Product Certified
    Secured by Design
    Secured by Design - Police Security Initiative
    Secured by Design - Police Preferred Specification