Terms & Conditions

In this section

Mailer 5% exclusive member discount 

  • Voucher and East of England Co-op membership card must be presented at time of holiday booking – either postcard mailing or Facebook voucher  
  • This offer is valid until 31 December 2017 
  • 5% discount is off the basic holiday price only 
  • Offer excludes holiday taxes, discounts and travel money products 
  • Qualifying spend is eligible for East of England Co-operative dividend points on production of a valid membership card 
  • This offer cannot be used in conjunction with any other offer, discount or promotion 
  • Promotion can be withdrawn at any time without prior notice, only one voucher per transaction
  • Offer cannot be applied retrospectively
  • There is no cash alternative 

Free Airport Lounge Pass 

  • This offer is exclusive East of England Co-op Travel, Within Co-op Daily, Greenways Neighbourhood Centre, Ravenswood, Ipswich 01473 715200
  • Voucher/flyer must be presented at time of holiday booking
  • This offer is valid until 31st October 2017
  • There is no cash alternative  
  • This cannot be used in conjunction with any other offer,  
  • Discount or promotion and can be withdrawn at any time without prior notice  
  • The free airport lounge offer is only available with new holiday bookings with £500 minimum spend per person  
  • This offer cannot be applied retrospectively  
  • Qualifying spend is eligible for East of England Co-op dividend points on production of a valid membership card  

Win a short break for two 

  • The prize draw is run by East of England Co-op and is open to all UK residents aged over 18 
  • The promotion is a prize draw, which is open to anyone who completes a competition entry form in East of England Co-op Travel, Within Co-op Daily, Greenways Neighbourhood Centre, Ravenswood, Ipswich or online www.eastofengland.coop/travel/competition
  • One entry per person
  • No purchase necessary
  • Competition closes 31st October 2017  
  • The prize is a short break for two worth up to £500 to spend East of England Co-op Travel Within Co-op Daily, Greenways Neighbourhood Centre, Ravenswood, Ipswich
  • The holiday must be booked before end of December 2017.
  • We reserve the right to exclude certain hotels on certain dates subject to availability
  • If you wish to choose a holiday over £500, a supplements for those items will apply
  • Personal insurance is mandatory
  • The holiday is offered as a prize package and as such, no other alternatives to the prize will be offered and the prize is not transferable   

Membership Mash Up

Free airport lounge upgrade

  • Members mash up entitles East of England Co-op members to a free airport lounge pass with £500 minimum spend per person 
  • The members mash up email and an East of England Co-op membership card must be presented at time of holiday booking 
  • This offer is valid until Sunday 31st July 2017
  • There is no cash alternative 
  • This cannot be used in conjunction with any other offer, discount or promotion and can be withdrawn at any time without prior notice 
  • There is no cash alternative 
  • This offer cannot be applied retrospectively 
  • Qualifying spend is eligible for East of England Co-op dividend points on production of a valid membership card 

Wendy Wu Tours

Jewels of Japan  / Glories of China

  • Valid for Sale: 01 April – 30 April
  • Valid on any tours departing UK on:
    • 17th April – 19th July 2017
    • 24th August – 06th December 2017
    • 29th Dec – 31st March 2018
  • £99 supplement applies for travel departing UK in September and October 2017
  • Flights must be booked with Cathay Pacific – valid from LHR, MAN and LGW
  • 2018 departures for Japan are not valid
  • Bookings valid on above routes & dates only
  • Offer is available on the equivalent private tour
  • Single supplements will apply
  • No minimum spend
  • Not combinable with any other offer

Vietnam Impressions

  • Valid for Sale: 01 April – 30 April
  • Valid on any tours departing UK on:
    • 17th April – 19th July 2017
    • 24th August – 06th December 2017
    • 29th Dec – 31st March 2018
  • £99 supplement applies for travel departing UK in September and October 2017
  • Flights must be booked with Cathay Pacific – valid from LHR, MAN and LGW
  • Bookings valid on above routes & dates only
  • Offer is available on the equivalent private tour
  • Single supplements will apply
  • No minimum spend
  • Not combinable with any other offer

Business Class Upgrade

  • Booking dates:                  17th May – 30th May 2017
  • Travel dates:                      01st April – 30th of April 2018
  • Applicable to Japan tours only 
  • Deposit payment:
    • Economy/Business £800pp
    • Business/Business £1300pp
  • Chauffer transfers not permitted
  • Lounge access included with a business class tickets only:
    • LHR T2. Star alliance lounges can be used the main building and T2-B. UA lounge at T2 is recommended.

*PLEASE NOTE business class lounges are only applicable when pax connecting on to a business class flight*

  • Lounge access in Air China lounges in PEK
  • ONLY LOYALTY & REPEAT PAX DISCOUNT PERMITTED. NO OTHER DISCOUNTS ALLOWED.