Region’s largest independent retailer launches same-day grocery delivery service

Shoppers in East Anglia can now order groceries online from their local East of England Co-op store to be delivered straight to their homes in as little as 30 minutes.

The East of England Co-op has teamed up with Snappy Shopper, a grocery delivery app, to offer this new service which enables customers to have items delivered to their doors in 30 – 60 minutes. The retailer is also offering a click and collect service, enabling customers to order via the Snappy Shopper app and collect from their nearest East of England Co-op store.

25 of the East of England Co-op’s 122 food stores across Norfolk, Suffolk and Essex are now offering home deliveries, with plans to roll out the service across all stores in the new year.

East of England Co-op Joint Chief Executive, Roger Grosvenor, said: “We’re really proud to be able to offer this home delivery service to our customers, making shopping with us even quicker and simpler for many people. During the coronavirus pandemic there’s been more of a desire for people to be able to shop from the comfort of their homes so we wanted to make sure we could offer this option to our local community. We know many of our customers love the community feel of their local Co-op and what’s really nice about this service is that when customers place their order from the app a member of the team from their local store will personally take that order and pick out the items.”

Customers will be able to order a wide range of items to be delivered to their homes in just 30-60 minutes including fruit and vegetables, frozen foods, confectionary, alcohol, meat and dairy. The independent retailer’s Sourced Locally initiative means that lots of this produce will be from local suppliers across Norfolk, Suffolk and Essex.

Mark Steven, CEO of Snappy Shopper, added: “We are delighted that East of England Co-op has selected Snappy Shopper to enable home delivery by their stores. We are sure that our easy-to-use app, combined with excellent service will make the online experience enjoyable for local shoppers. Adding the Snappy Shopper home delivery service to the East of England Co-op’s offer will provide consumers with an extremely valuable service.”

To place orders you can download the Snappy Shopper app, or order straight from the website: www.snappyshopper.co.uk. You can then enter your postcode to find your nearest East of England Co-op store local stores offering delivery. You will be able to select from the range of items available then pay quickly and securely for delivery the same day.

The introduction of same day home delivery is part of the East of England Co-op’s ongoing investment in technology, providing new ways for customers to shop with them. In addition to home delivery, the grocery retailer is also introducing self-service checkouts, which have been installed in seven branches with plans to introduce more in the new year.

East of England Co-op Joint Chief Executive, Roger Grosvenor, said: “It’s really important for us to meet the needs of our diverse range of customers, ensuring they have lots of different options for shopping with us. The introduction of self-service checkouts will help customers to make purchases speedily, which we know can very useful for our community. As we introduce the option of self-service checkouts our attended checkouts, run by our fantastic, friendly colleagues, will remain at the forefront of our shopper experience.”