Our guarantee to you

In this section

Giving you peace of mind

We know that investing in a pair of glasses can be a big deal; so it's important to know that what you're buying is built to last.

Free two year guarantee

Free two year guarantee

When you buy from us, you can rest assured that quality is guaranteed. In fact, we're so confident in the standard of our glasses that, should anything happen to them, we'll fix or replace them for free within 2 years of purchase - so you can relax in the knowledge that your purchase is in safe hands. 

Terms and conditions apply.

7 days to change your mind

7 days to change your mind

We know that finding the right frames is not always easy - and that there's nothing worse than getting back home and thinking you made the wrong decision. That's why we've introduced a 7 day change your mind guarantee. 

Put simply, if you buy a pair of glasses from us and change your mind within 7 days, you can bring them back and we'll sort you out with a different pair - no questions asked.

Terms and conditions apply.  

90 days to change your mind on varifocal lenses

90 days to change your mind on varifocal lenses

If you can't get on with them, bring them back within 90 days of placing your order and you can exchange them for single vision lenses or another pair of lenses of your choice. We'll also refund you any price difference. 


Terms and conditions apply.