Membership support

In this section

Get support with your membership online

The forms below will help you complete some of the most frequent things we get asked to help with,

Request a new card or register for postal voting

You can request a new card, or register for postal or online voting.

Change your postal or email address

You can use this form to let us know if you've changed your postal or email address

Opt-in to exclusive offers

Sign up to receive exclusive money off deals and special offers, just for our members.

Keep my account open

If your accounts been unused for a while you might need to tell us you want to keep it open.

Want to talk to someone about your membership?

Call our Membership Support Team on 0800 389 5354

Our friendly Membership Support Team are based at our Ipswich Head Office.
They're available Monday to Friday 8:30am to 5:00pm.