Catherine - Supporting those who have lost someone In this section We know that going the extra mile can make a big difference during your time of need. Just like Catherine, our colleagues are by your side every step of the way. Find your branch From the moment you step in the door, our team will help put you at ease and take care of every detail so you can focus on what really matters. Our team is made of caring and understanding people who understand what a privilege it is to support you through what can be a life-altering experience. We also spoke to one of our colleagues Jane who helps guide you through the funeral arrangement process; they talk about how they go the extra mile for their clients, their local community and the support they offer along the way. Our client Aaron spoke to us about his experience of our services following the loss of his son and the support he received during this time.