If someone collapses and isn't breathing normally:
- Call 999
- The 999 operator will direct you to the nearest defibrillator and give you a number code to open the defibrillator cabinet
- The defibrillator is fully automated and will talk you through the process in really easy steps. You will also have support from the 999 operator until the ambulance service arrives to take over. The defibrillator will not apply an electric shock if not needed.