As a responsible and ethical business, accountable to over 280,000 members, we follow a number of policies.  

From Challenge 25 and Modern Slavery, to Fair Tax and our Energy Policy, we benchmark ourselves against both legal requirements and recommended industry standards to ensure we provide the highest standards of service expected by our customers. 

A Responsible Business

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Values and principles.

Why we do what we do

The first co-operatives back in the 1800s were formed as a different way of doing business that was better for everyone, driven by values and principles which still guide co-ops to this day. 

Today, we're proud to be the largest independent retailer operating in the East of England. We provide food stores and specialist services, such as funerals, security, travel agents and petrol filling stations to communities across Essex. Norfolk. Suffolk and Cambridgeshire. 

With a significant property portfolio and other businesses, such as events and conference facilities and stonemasonry, we are a diverse and modern business. 

As a co-operative business. we're run differently to other big organisations, putting our members first. Our focus has always been, and always will be, the local communities in our region.