Being a responsible business

We believe being a responsible and sustainable business means looking at every part of our business and culture. It's about being accountable for our impact on the environment and supporting our local communities to thrive. It's about how we source our food and the standards we set ourselves. It's about being accountable to our 280,000 members, and ensuring we are creating a legacy for future generations. 

Over 350 tonnes of edible food kept in the supply chain

Over 36,500 hours of training delivered to our colleagues in 2018

Over £350,000 donated to local good causes through our Community Token Scheme

A Responsible Business

Click on the sections below to find out more

Values and principles.

Why we do what we do

The first co-operatives back in the 1800s were formed as a different way of doing business that was better for everyone, driven by values and principles which still guide co-ops to this day. 

Today, we're proud to be the largest independent retailer operating in the East of England. We provide food stores and specialist services, such as funerals, security, travel agents and petrol filling stations to communities across Essex, Suffolk and Norfolk. 

With a significant property portfolio and other businesses, such as events and conference facilities and stonemasonry, we are a diverse and modern business. 

As a co-operative business. we're run differently to other big organisations, putting our members first. Our focus has always been, and always will be, the local communities in our region.