Things we're proud of

In this section

We believe we're a different kind of business: one for people and communities, not just for profit.

There are lots of things that we're proud of, but here's a selection of the ones we think best demonstrate our co-op difference.

Our colleagues

Our colleagues

From a comforting smile to ensuring our shelves are stocked, our colleagues make our stores and branches places people want to visit.

Our heritage

Our heritage

We’ve learnt a lot in the past 150 years and we’re very proud of our heritage. But we’re always learning. We’re proud to be at the heart of our communities and we plan to be here for many more years to come!

We're different

We're different

Unlike some businesses who are owned by big corporate shareholders, we’re actually owned by over 250,000 shareholders, each with an equal say – our members.

We pay fairly

We pay fairly

From big things like the Fair Tax Mark, to paying our smaller suppliers on time, we pay fairly and are proud of it.

Commitment to helping young people

Commitment to helping young people

We are listed as a New Anglia Youth Pledge Marque holder. We made a commitment across Norfolk and Suffolk to help ensure young people have access to support and opportunities to enter employment, training and education.

We do the right thing

We do the right thing

Doing the right thing isn’t always easy. From removing cheap, super-strength alcohol from our stores to taking on Post Offices at risk of closure, we try to do the right thing for our members and local communities.

We give back

We give back

Our members own our business, so we think it’s only right they share in our profits. When we do well, they do well too. But we give back to our local communities too, from big ideas like installing 100 defibrillators across the region to smaller helping hands such as free tea for local groups through Co-op Cuppa.

We lead the way

We lead the way

We’re working to become the region’s leading Dementia Friendly Retailer. We were also one of the first retailers to stop giving away disposable, single-use plastic bags in 2008.

We care about the environment

We care about the environment

All of our electricity comes from renewable sources and we send 100% of all waste food to be anaerobically digested (that’s a clever way of using unwanted food to make fuel).

Our awards

Our awards

We’re proud that we’ve won awards for all sorts of things over the years. They’re a great way to show that our work is making a real difference.

We're local born and bred

We're local born and bred

As the region’s largest independent retailer, we think local, not national or global. Our Sourced Locally range is a perfect example of this – bringing the very best local products to our members and customers.

Our Awards

We're extremely proud to have won quite a few awards in the past few years. It's fantastic recognition for and goes to show that the co-op difference is making a real impact for our customers and members as well as local businesses and communities.

2017 Awards

British Insurance Awards 2017

British Insurance Awards 2017

Risk Management: Award In-House & Insurable Risk Managers

2016 Awards

Better Society Awards

Better Society Awards

Winner of the Staff Education Award for Dementia Friendly Retail

Princess Royal Training Awards

Princess Royal Training Awards

Winner of the Training Award for Dementia Friendly Retail

EADT Business Awards

EADT Business Awards

Winner of the Environment and Sustainabilty Award

Retail Week Supply Chain

Retail Week Supply Chain

Winners of the Grand Prix Award and Collaboration of the Year Award

IGD Awards

IGD Awards

Shortlisted for the Learning and Development Award for Dementia Friendly Retail

Retail Industry Awards

Retail Industry Awards

Shortlisted for the Multiple Community Retailer of the Year Award

EDP Business Awards

EDP Business Awards

Finalists in the Enviro-technologies award

TTG

TTG

Finalists in the Top 50 Travel Agencies Award

Alzheimer's Society

Alzheimer's Society

Winner of Large, Dementia Friendly Organisation of the Year

2015 Awards

Suffolk Greenest County

Suffolk Greenest County

Winner of the Greenest Business Award

BITC Awards

BITC Awards

Finalist in the ASDA Enterprise Growth Award

St John Ambulance Everyday Hero Awards

St John Ambulance Everyday Hero Awards

Finalist in the Community Hero Award

EADT Business Awards

EADT Business Awards

Finalist in the Environment and Sustainability Award

Co-ops UK

Co-ops UK

Finalist in the Co-operative of the Year Award

Ethical Corporation

Ethical Corporation

Highly Commended in the Best Supplier Engagement Awards for Sourced Locally